2-Day Training Course Sales and negotiation
LLI-131 Creating of business support system and the availability in Zemgale, Kurzeme and Northern Lithuania (Business Support)Date: 10. May 2018 - 11. May 2018
Time: 9:45 am - 5:00 pm
Rokiškis, Lithuania
Working language: Lithuanian
Target group of Training courses: entrepreneurs, SME, NGOs and other interest groups which want to get essential business skills and knowledge, promote their enterprises in cross border area
AGENDA
1st DAY
| Thursday, | 10 May 2018 |
| 09:45 – 10:00 | Registration, coffee |
| 10:00 – 10:05 | Opening: Speech of Alicija Matiukiene, director and project manager of Jonas Keliuotis Rokiskis district municipal public library. |
| 10:05 – 11:30 | Selling principles
Selling from view point of the product Selling from view point of the service |
| 11:30 – 11:45 | Coffee/tea break |
| 11:45 – 13:00 | Demostrating values
Understanding needs How the need is shaped |
| 13:00 – 14:00 | Lunch break |
| 14:00 – 16:30 | Selling and negotiation tactics
Negotiation strategies Price negotiation |
| 16:30 – 17:00 | Informal conversations and discussions |
***
2nd DAY
| Friday, | 11 May 2018 |
| 9:00 – 9:15 | Registration, coffee |
| Bargaining and giving discounts
Planning for the best result What do we need to keep in mind |
|
| 11:15 – 11:30 | Coffee/tea break |
| 11:30 –13:00 | Sales process in detail
Building rapport Searching the needs Giving solution |
| 13:00 – 14:00 | Lunch break |
| 14:00 – 15:45 | Managing objections
Managing expectations Managing expectations Building relationship |
| 15:45 – 16:30 | Questions/Evaluations |
| 17:00 | Course conclusion |