Training “Quality management focused on customer satisfaction”
LLI-131 Creating of business support system and the availability in Zemgale, Kurzeme and Northern Lithuania (Business Support)Date: 25. March 2019
Time: 9:45 am - 5:00 pm
Rokiškis , Lithuania
In the training will be possible to get know:
- Principles of quality management
- Practical exercise “BUM”
- Process management
- Increasing operational efficiency – a practical exercise
- Personnel management
- Change management
- Feedback management
- Summary of the day, questions
More information and registration: rasavingeliene71@gmail.com, +370 61638688.